Hi Peter,
Please help me check if the things you observed are still there.
Also, I need you to help me look into this issue that has lingered for long with your guy -2 tickets on the same issue now.The video importer module ain't working from my end but seems to be working from the support guy's end.They aren't even helping matters.See the last reply I wrote on that:
Good day,
I don't think you should have closed the ticket when the client is not fully satisfied regarding the issue.The last reply you posted before closing the ticket outlined the same procedure I have been using since day one without success.When you described the video importer module on your site, you gave the impression it would work smoothly.If it has any limitations, you should definitely know why and correct it.Why the limitation on video sizes to import? Also, why the long timing before import? This is not good value for money to the client and I s***est you do something about it.
In my own case, I don't even mind those limitations now-I just want it to work for me at least, I can work around those limitations.
Please look at the possible reasons why this module is not working for me and proffer solutions.
Thanks.
Godwin
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